Bloom Kenya

Bloom Kenya

Fashion Retail Sales Manager

 

Position Overview

Bloom Kenya is seeking a dynamic and strategic Fashion Retail Sales Manager to lead our sales team and drive business growth. The ideal candidate will have a strong passion for fashion, exceptional leadership skills, and a proven track record in retail sales management. This role requires a strategic thinker who can analyze market trends, develop effective sales strategies, and foster a customer-centric environment.

 

Key Responsibilities

Sales & Business Development

  • Strategic Planning: Develop and implement comprehensive sales strategies to achieve and surpass revenue targets.
  • Market Analysis: Analyze sales reports and market trends to identify growth opportunities and adapt strategies accordingly.
  • Customer Experience: Ensure exceptional customer service to drive loyalty and retention.
  • Promotional Collaboration: Work closely with marketing and merchandising teams to plan and execute promotional campaigns.

 

Team Leadership & Management

  • Staff Development: Recruit, train, and mentor a team of sales associates, fostering a culture of continuous improvement.
  • Performance Management: Set clear performance expectations, conduct regular evaluations, and implement development plans.
  • Motivation: Encourage and inspire the team to meet and exceed sales objectives.

 

Operational Excellence

  • Store Operations: Oversee daily operations, including inventory management, visual merchandising, and adherence to company policies.
  • Process Improvement: Identify and implement process enhancements to increase efficiency and reduce costs.
  • Technology Utilization: Leverage retail management software and tools to optimize operations and sales tracking.

 

Customer Engagement & Experience

  • Relationship Building: Develop strong relationships with customers, addressing their needs and ensuring satisfaction.
  • Feedback Integration: Gather and analyze customer feedback to inform service improvements and product offerings.

 

Reporting & Strategy Development

  • Data Analysis: Prepare and present detailed sales reports, utilizing data to inform strategic decisions.
  • Goal Alignment: Collaborate with senior management to align store objectives with broader business goals.

 

Qualifications

  • Experience: Minimum of 3-5 years in retail sales management, preferably within the fashion industry.
  • Leadership Skills: Demonstrated ability to lead and develop a sales team effectively.
  • Strategic Mindset: Proven experience in strategic planning and execution.
  • Technical Proficiency: Strong command of Microsoft Office Suite (Word, Excel) and familiarity with retail management systems.
  • Communication Skills: Excellent verbal and written communication abilities.
  • Customer Focus: Deep commitment to delivering outstanding customer service.
  • Problem-Solving: Strong analytical and problem-solving skills.
  • Flexibility: Willingness to work a flexible schedule, including weekends and holidays as needed.

 

Preferred Qualifications:

  • Education: Bachelor’s degree in Business Administration, Marketing, Fashion Merchandising, or a related field.
  • Additional Skills: Experience with inventory management software and customer relationship management (CRM) tools.

 

Application Process

Interested and qualified candidates are encouraged to apply through TheTalentory, the recruitment partner for this position on behalf of Bloom. Applications will be reviewed on a rolling basis, so early submissions are encouraged.

Please send your application, including a detailed CV and cover letter, to recruitment@thetalentory.co.ke by 7 March 2025. Ensure to include “Fashion Retail Sales Manager Application” in the subject line of your email.

Note: Only shortlisted candidates will be contacted.

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